Privacy Policy

Introduction

Welcome to https://therapy-for-young-adults-first-responders.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Young Adults First Responders,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://therapy-for-young-adults-first-responders.denvermentalhealthcare.com.
All associated mobile applications and software services.
Any other online platforms or tools we may offer that are linked to this Privacy Statement.
Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and you should review them before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

You create an account and use our applications or services as an authorized user.
You visit our websites, including any interactive features or forms filled out on our pages.
We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, transactional, or customer support purposes.

Personal Data Collection

We collect various categories of personal data to provide and improve our services:

Account Information: This includes your user name, registration details, and any profile information you choose to share.
Payment Information: Details related to your payment methods, such as card numbers, expiration dates, and billing addresses.
Financial Information: Records of transactions, purchase history, and other financial records required for service provision and accounting purposes.
Purchase Information: Data about the products or services you acquire from us, including quantities, pricing, and order fulfillment details.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device types, and advertising IDs.
Location Data: Information about your geographical location when using our location-based services or providing consent for location sharing.
Feedback and Reviews: Any comments, suggestions, or ratings you provide to enhance our services.
Social Media Information: Data from social media platforms when you interact with us through these channels, including public posts, shares, and followings.
Product Information: Details about products or services you express interest in or purchase, such as preferences, customization choices, and product usage data.

We collect this information through various means: user input forms, online interactions, browser settings, cookies, and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
Preference Cookies: Remembering user preferences for a personalized experience.
Analytics Cookies: Tracking aggregated data to improve our services, understand user behavior, and measure the effectiveness of our online presence.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law:

Legal Requirements: We may need to keep certain data for legal compliance, record-keeping, or fraud prevention purposes.
Service Provision: Data related to active accounts will be retained until the account is closed or all services are terminated.
Data Anonymization: Once the retention period expires or when data is no longer required, we anonymize or delete it from our systems and records.

Security Measures

We prioritize the protection of your personal data:

Implementing robust security protocols to safeguard data during transmission and storage.
Utilizing encryption for sensitive data, including communication channels and third-party processing.
Regularly reviewing and updating our security practices to adapt to emerging threats.
Restricting access to personal data only to authorized personnel who need it to perform specific tasks.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your information is inaccurate or incomplete.
Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances, subject to legal exceptions.
Restriction: Limit our processing of your data under specific conditions.
Data Portability: Receive your personal data in a structured format and transfer it to another controller.
Objection/Withdrawal of Consent: Object to or withdraw consent for certain data processing activities at any time.
Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Privacy Team using the information provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage users to review it regularly.

Contact Information

If you have questions about our privacy practices or would like to exercise your data rights:

Email: contact@therapy-for-young-adults-first-responders.denvermentalhealthcare.com
Postal Address: Privacy Team, Therapy for Young Adults First Responders, [Your Address], Denver, CO, USA

We are committed to maintaining a transparent and secure data management environment. Your trust in us is invaluable, and we strive to uphold the highest standards of privacy protection.